Deploy Enterprise Mobile

Smooth Deployment by a Mobility Expert

SMART Mobile Suite products are Easy to learn and use

Deploying a mobile product can seem overwhelming, but with Syclo's extensive experience, it can actually be quick and painless. We'll help you build a timeline for completion, avoid common pitfalls and configure your SMART Mobile Suite application smoothly with our proven professional services methodology.

A trouble-free deployment begins with selecting the right solution and vendor. All SMART Mobile Suite applications are 80% prebuilt and business-process specific to offer you a faster, less expensive route to mobility. By choosing SMART you reduce the time and costs associated with deploying a mobile application that is built from the ground up each time.

SMART Work Manager, for example, is a packaged, assembled mobile product. "Off-the-shelf," it contains intuitive mobile workflow relevant to processing an IBM Maximo work order or service request, but you still have 100% configurability to fit your organization's specific needs (such as terminology or workflow specifications).

Deploying SMART is also easy because of Syclo's tight preintegration to all versions of IBM Maximo. Syclo has a long history of success with its SMART Mobile Suite products deployed at hundreds of organizations worldwide - in fact, it is the preferred mobile asset management tool across all leading industries.

Planning

Syclo will help you thoroughly examine your current business processes, the goals of your mobility deployment and the challenges your organization faces. By thoroughly understanding the flow of your business, your technology infrastructure and how you measure success, Syclo will help you choose the right SMART applications and communications tools to meet your goals.

Implementation

Implementation begins with a jointly agreed-upon detailed deployment outline and timeline that identifies tasks, ownership, and completion dates for your mobile project. Syclo then moves forward to configure, install, test and finally roll out your SMART Mobile Suite application. In-depth user and administrator training is also conducted in the implementation step.

Tech Support Center

The next step in any SMART Mobile Suite deployment is the transition to Syclo's Technical Support Center. Our network of mobile experts is easily accessible via email, telephone and the Web. These knowledgeable professionals make every effort to ensure your mobile solution performs according to your expectations - and they enjoy an impressive 96% customer renewal rate.

Maintenance

Syclo's Support and Maintenance Program (SMP) offers your organization ongoing technical support and product updates. We want to help you maximize your SMART or Agentry investment and benefit from the latest versions, patches, maintenance releases and enhancements. You'll also receive access to our extensive knowledge base, support newsletters and peer networking through our annual conference and online forums.