SMART Work Manager

Mobile Asset Management and Field Service

Eliminate paperwork, complete more work

SMART Work Manager makes it easier than ever for workers to access, complete and manage their assigned work orders and service requests. With SMART Work Manager, they have IBM Maximo data readily available, regardless of connectivity - including job plans, safety guidelines, work descriptions, calibration specifications and repair histories. SMART Work Manager also allows them to create work requests on the spot and either complete them onsite or route them back to Maximo for authorization and reassignment.

Armed with more information, employees work smarter, boost productivity, improve their first-time fix rates and extend asset lives by conducting more preventative maintenance.

Built-in Rounds Support

SMART Work Manager contains built-in support for routes/rounds. It accelerates the systematic capturing of asset conditions and readings through intuitive workflow. This functionality is especially helpful in observing and enforcing safety limits as well as trending readings to avoid unexpected outages.

Add-on Calibrations Module

The SMART Work Manager Calibrations Module was developed to give workers on the job the ability to capture calibration measurement readings while viewing the asset's history and operation limits. Easily evaluate asset accuracy, deviations and repeatability with on-the-device capture and calculations.

Work Order and Service Request Management

Paperless sending and receiving of asset and service data
Create new work requests on-the-spot for prompt response
Real-time access to IBM Maximo data, including: job plans, safety guidelines, work descriptions, calibration specifications, repair histories and more
All validation and business rules are enforced on the device, regardless of connectivity
Work smarter with more data to increase asset longevity and exceed customer expectations

Usability of SMART Work Manager

Intuitive action-driven interface guides workers through work orders and service requests
Easy-to-use wizards, drop-downs, clickable images, calendar views and more
Built-in support for leading peripherals, including: barcode, RFID, GPS, GIS, camera, voice, printer and more
Work online, offline, or occasionally connected without interruption to the user
Scalability of solution - designed to handle a large volume of data and/or number of users

Deployment of SMART Mobile Suite applications

MART Mobile Suite products are 80% prebuilt mobile applications - offering a faster path to mobility
Built on the 100% configurable, flexible Agentry mobile platform
Mobile implementation by mobile industry experts with over 750 customers worldwide
IBM-certified SOA architecture for multiple integrations to leading ERP, SCM and CRMs
Device, server and over-the-air security

Track Work Performance and Time/Attendance

Utilize crew-reporting and timesheet functionality for remote workers
View details of job plans, past readings and alerts
Keep a solid record of completed tasks with time stamps, failure codes and more
Create an e-audit trail for compliance reporting to OSHA, FDA, ISO and other agencies
Match parts used to work orders and service requests

IBM Maximo Utilization and Integration

Data flows from the mobile device directly to IBM Maximo
All SMART Mobile Suite products are certified Ready for IBM Tivoli software
Configure, manage and view SMART in the Agentry Editor
Off-the-shelf preintegration to IBM Maximo versions 4, 5, 6 and 7
Experienced, worldwide professional services team